Support was okay but I’m not sure I’d do it again
Hey, so I tried out the support when I needed some help with the calling tool and database setup. I gotta say the people responded but sometimes it felt like I was waiting longer than I wanted, especially when I had urgent questions. They weren’t bad, just not super quick every time. The dialer did work well most days and the automatic updates didn’t cause many problems, which was nice. Invoicing was clear and sign-up wasn’t complicated either. Whether I’d do it again depends a bit on if support gets faster, you know? Because the software’s okay but any slower responses to your calls can get annoying. Still, overall I wouldn’t say it was all bad, just a bit hit and miss. I might try it once more but will think twice if I rely a lot on immediate assistance.