Support was okay, but I doubt I'll need help again
The telephonic support was the only thing that really stood out, and not in a great way. I found myself having to reach out multiple times because the responses were either slow or unclear. When I did get connected, the representative was polite and tried to help, but the solutions offered didn't really fix my issues fully. I’ve already explained my problem a few times, so next time I’m hesitant to even bother because it feels like the same cycle again. The automatic updates didn't disrupt much, which was fine, but that’s about the only positive from my experience. The database feature seemed alright at first but managing it felt more cumbersome due to missing explanations. Overall, I didn’t find the support reliable enough, and it left me worried about needing assistance in the future, as it may just consume more time than it saves.