3 out of 53 of 5Verified purchaseSupport and communication
Support was okay but hours didn’t always match my workflow
The support staff answered my calls and helped with the database and dialer issues, which was good. However, not all the help was available when I actually needed it, as my working hours sometimes didn’t line up with their support timings. This caused delays in getting things sorted at critical moments. The training materials and automatic updates were handy though, and I could manage some tasks myself without needing help. It seems the team does its best, but if your work pattern is unusual, you might find the timing less convenient. Overall, the support was sufficient for most cases but not perfectly tailored to my schedule and needs.