2 out of 52 of 5Unverified experienceSupport and communication
Support was okay, but frustrating too
So, I reached out to their support a couple of times during the week because the dialer tool was acting up randomly. Honestly, the initial response was decent, quick enough to acknowledge my concern. But after that, the follow-up was slow and sometimes felt like I had to chase them repeatedly, which annoyed me quite a bit. They did manage to help me resolve my issue eventually, so that was good. However, I'm kinda hesitant if I want to rely on this support again in the future, given the back-and-forth lag. Overall, they’re decent but not exactly super dependable. Just wish it was smoother. Signing up and invoicing were straightforward, at least. So I guess not all bad, but I’m cautious about needing help next time.