Support was okay but expected clearer communication
I approached WFHI support hoping for quick and clear answers to my technical questions, but honestly, I found the communication more frustrating than helpful at times. Initially, they responded moderately fast, but the solutions offered often lacked clarity and left me with more doubts about using the dialer feature effectively. While I do admit that the telephonic support was polite and did try to understand my concerns, their guidance didn't quite resolve my issues. I expected a more streamlined and confident assistance process, particularly because the database integration felt clunky and needed more precise explanations. By the end of my interactions, I was only somewhat reassured about managing the software, but I wouldn’t say I felt very confident. For anyone needing straightforward, hands-on support, this might fall short. It's decent in concept, but execution of support services still needs serious improvement.