support was okay, but expect some waiting
I had mixed experiences with the telephonic support and communication after signing up. Initially, I expected quick and straightforward answers when I reached out about the calling tools and database features because the onboarding promised easy assistance. However, sometimes I found myself repeating details to different agents and waiting on hold longer than anticipated, which was a bit frustrating. On the positive side, the support team was polite and eventually resolved my questions about automatic updates and invoice processing, even if the turnaround took longer than I hoped. This back-and-forth was unlike other services I tried where support was usually immediate and consistent. Overall, I'd say the support works but doesn't quite meet the promptness I was expecting; the value is there, but patience is needed when issues arise.