Support was okay but could have been a bit quicker
I found the training and onboarding process fairly decent, with the people responding reasonably well most of the time. They did answer my questions, though sometimes it felt like the responses were a little delayed or not immediate, which meant I had to wait a bit longer than ideal. The training materials were comprehensive, but the live support felt a bit stretched thin, possibly because they were handling multiple queries at once. I did circle back a few times on the same topics because I wanted to make sure I understood everything properly; the team was patient about it, which I appreciated. It's not that they were unhelpful, but a quicker feedback loop would definitely improve the overall experience. Also, the onboarding flow was clear enough, so I mostly knew what to expect from each step. I guess, taking it in stride, it was fine and I'd consider the team responsive even if not lightning fast. To sum up, support was okay, not perfect but not bad either.