Support was okay, a bit slow but not bad overall
Talking to support was a bit of a mixed bag. They were polite and seemed eager to help when I reached out about some confusion with billing and the invoicing process. However, the response times were slower than I would have liked, which made some of my issues take longer to resolve. On the plus side, once they got back to me, the guidance was usually clear and helped me understand the next steps. The sign-up and software access worked without any major problems, and the training materials were pretty useful to get started. The automatic updates sometimes felt a bit disruptive, but at least they kept everything up-to-date. Overall, I’d tell a friend that support is decent but could be quicker to respond when you need help, though the software itself feels solid enough for what it offers.