3 out of 53 of 5Unverified experienceSupport and communication
Support was ok but ongoing help missing
At first, the setup instructions were easy to follow and I got through the sign-up and payment processes without much trouble. The initial training helped me understand the basics of the dialer and database features. However, the support afterward was somewhat mixed. Telephonic support was friendly but often slow to respond to follow-up questions I had once I started using the software daily. The automatic updates usually ran without issues, but occasionally they triggered new questions that I needed assistance with. The one thing that stood out was the lack of ongoing structured support after onboarding, which made some adjustments difficult to manage on my own.