support was ok but not quite as i expected
So I was hoping the support and communication would be like super helpful and quick to solve any problems but it turned out a bit different. When I called telephonic support, most times they were polite and gave me answers but a couple of times the response felt slow or like they were busy. I guess I expected a bit more proactive communication around automatic updates or when some features would be added or changed. The training team was quite good though, clear instructions and not too much waiting around. Still, it felt like sometimes the support was there just if you ask rather than if you need. Not that it was bad, just not quite as thorough or fast as I thought it would be. Overall, I think this is decent if you don’t want to rely heavily on support but are confident using the software yourself.