Support was ok but I might need to call again next time
I felt the support was neither completely satisfying nor entirely frustrating; it was kind of a mixed bag. When I phoned about a database syncing problem, the representative was polite and tried to help, but it took longer than I expected to get basic answers. On the positive side, their explanations were clear and easy to understand, which helped me fix the issue eventually without further calls. However, I suspect that if similar issues arise again, I might need assistance once more because the training didn’t fully cover this scenario. The sign-up and payment processes were very smooth, which balanced out some of the support weaknesses. So, I’m undecided on whether I feel fully confident alone next time or hesitant enough to reach out again. Overall, the service is decent but not foolproof in every aspect yet.