2 out of 52 of 5Verified customerSupport and communication
support was ok but finding answers wasn’t easy
I found the whole support thing a bit tricky especially when I was trying to figure out how to use the calling tools. The dialer interface wasn’t very intuitive and I had to contact support multiple times which was a hassle because sometimes the person on the phone didn’t have clear answers right away. On the plus side, when I finally got connected with someone who understood my problem, the response was decent enough. But honestly, searching for answers on my own through the portal was mostly frustrating. It took longer than I expected to find basic info about invoice processing or software updates. Overall it felt like getting help was a bit more effort than it should be.