3 out of 53 of 5Verified customerSupport and communication
support was ok but didn’t fit my working slots
I tried reaching out to support at different hours but it was mostly unavailable when I needed help the most. The support team did answer eventually but not always within my work hours which was frustrating. Communication was clear when I got through though and the person I spoke with was patient and helped me understand the dialer and database features a bit better. Overall, this kind of support timing doesn’t really suit my flexible hours. I guess if your work hours align with their service windows you might do better. Otherwise, it feels like you have to plan your queries well ahead to get timely assistance, which isn’t very convenient.