I honestly thought the telephonic support would be much more helpful and faster before I signed up.

I honestly thought the telephonic support would be much more helpful and faster before I signed up.

I honestly thought the telephonic support would be much more helpful and faster before I signed up. But honestly, it was a bit of a mess, you know? I kept calling and the responses were slow. They would put me on hold or sometimes redirect me to someone else, which made the whole thing frustrating. What really annoyed me was that the answers I got didn’t really fix my problems, yet they kept suggesting I be patient and wait for updates. I had expected a more direct and clear communication channel, but it felt like I was just being passed around. I’ve been trying to get clarity on the updates and the dialer features but kept hitting a wall. So yeah, if I were to tell my friends, I’d say their software might be good but don’t expect support to be borderline helpful or super responsive because that’s not been my experience at all.