support was mostly waiting and repeating, toh main kaise recommend karun?
My experience with the support team was a bit frustrating overall. I often found myself on hold for long periods before someone would pick up, and when they did, it seemed like I had to explain the same issue multiple times. They were polite, which I appreciate, but the delays made it difficult when I needed quick answers during my work hours. Sometimes they transferred me between departments, and every time, I had to start from scratch explaining my problem. One thing I did find helpful was that they were patient and tried to ensure I understood some of the software setup steps over the phone. Still, the back and forth made the whole communication quite tedious. I did like that the invoicing and payment processes were smooth, with clear instructions upfront which eliminated a lot of confusion. But when it comes to telephonic support, the waiting and repetition made me hesitate to reach out often, preferring instead to try resolving things on my own. If you ask me to sum it up for a friend, I’d say the support is ok but expect to wait and repeat yourself. That is my honest take on it.