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WFHI review

Support was mostly unhelpful, but the dialer worked fine

2 out of 52 of 5Verified purchaseSupport and communication

Support was mostly unhelpful, but the dialer worked fine

Honestly, the support experience left me pretty frustrated, and I’m not sure I’d bother asking for help again next time. The one bright spot was that the dialer itself did its job okay without too many bugs or glitches, which was a relief because if that had been off, I’d be even more annoyed. But as for the support team, getting a clear answer was a bit like pulling teeth. Calls took a long time to connect, and the advice sometimes felt generic or unhelpful. I kept trying to explain my issues but felt like I was going in circles. It was more of a guessing game instead of straightforward guidance. So while I could manage some tasks on my own, the lack of useful support really made things harder than they needed to be. If things go wrong next time, I might just have to figure it out myself again rather than wait on support which didn’t leave a good impression.

Poonam PatelMadhya Pradesh, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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