Support was mostly helpful, though the follow-up lagged a bit
I found the support team quite approachable when I reached out with questions about the dialer and database features. They explained things clearly over the phone and helped resolve my issues efficiently. The real standout was how quickly they connected during my first call, which gave an immediate sense of relief. However, I noticed that follow-up responses weren't always as prompt, causing some delays in clearing up a few minor queries. Despite that, they kept the communication polite and professional. Signing up and managing payments was hassle-free, with clear invoicing. I'd likely contact support again if needed because their initial responsiveness and knowledge made a good impression, yet I hope they can improve on consistent follow-through in the future to enhance the overall experience.