5 out of 55 of 5Verified purchaseSupport and communication
Support Was Mostly Helpful, But What Stood Out Was Their Patience
Throughout my experience with the software and training, I noticed that while a lot of things you do have to figure out for yourself, the telephonic support team really stood out for their patience. It wasn't always about quick fixes, but rather how calmly and clearly they explained processes over the phone. Even when I was stuck or confused about software features or the dialer, the support reps stayed on the call, guiding me step-by-step. That made a big difference because navigating a new system can feel daunting otherwise. Of course, I still had to explore and try some things myself, but knowing someone was just a call away and ready to help without rushing was very reassuring for me.