Support was mostly good with a few small delays
In my experience with WFHI, the support and communication throughout were generally solid, although not without minor drawbacks. Whenever I encountered issues with the dialer or needed clarification on the database feature, the telephonic support team usually responded quite promptly. Their patience and technical knowledge impressed me, which helped me navigate through most difficulties. However, there were a few occasions when the response time was noticeably slower, making me slightly frustrated as it hindered my workflow momentum. Despite these moments, the priority assistance offered was valuable and felt reassuring when urgent matters arose. The sign-up and invoicing process was also smooth and clear, reducing upfront stress. I appreciate that the automatic software updates happened without me needing to take extra action, ensuring I always had access to the latest features. In summary, while the responsive support significantly enhanced my experience, the occasional delay reminded me that even good service has room for improvement.