Support was mostly frustrating but with some decent moments
I don’t think I’d sign up again based on the support experience. At first, everything sounded fine, and the sign-up and payment part was straightforward enough. But as I used the software daily, the communication from support started to feel slow and sometimes confusing. It wasn’t always clear which steps to follow next, and getting help on issues with the dialer or database often took longer than I expected. I did appreciate the telephonic support occasionally answering my calls, but it was inconsistent. Also, the automatic updates sometimes changed things without enough heads-up, and it felt like I had to relearn some functions frequently. I wanted to like the process because some features are decent, but mostly, the back-and-forth and unclear directions made it a bit discouraging to keep up. Overall, I probably won’t be continuing with this setup anytime soon.