Support was mostly fine, but thoda confusing response times
Mujhe laga support service theek the jab maine pehli baar call kiya, vo log patiently meri problems sun rahe the aur samjhaane ki koshish kar rahe the. Lekin jab baad mein follow-up ke liye ek aur call ki, toh response thoda late mila aur thoda confusion bhi hua ki kis point tak help milegi. Overall toh communication kaafi clear tha aur technical queries solve karne mein madad mili, par thoda time management thoda better ho sakta tha. Jo auto-updates aate the, unki wajah se software smooth chalta raha bina zyada dikkat ke. Training bhi mere liye useful rahi, lekin thoda sa lagta tha ki kabhi kabhi support ki expectations ke hisaab se response mein antar tha. Toh is wajah se main keh sakti hoon ki support accha tha par har jagah perfect nahi tha.