Support was mostly clear but some delays were tiring
I’ve spent quite some time dealing with support, and while their answers were usually clear, I got tired of waiting and repeating myself occasionally. The automatic updates sometimes triggered questions I hadn't anticipated, so I reached out a few times. Each time, I had to explain the same issue again because not all team members seemed fully briefed. That repetition was frustrating and added unnecessary delay to getting solutions. The calling tools worked fine without needing much intervention, which helped reduce support calls. Billing and payment queries took longer than I expected to resolve, contributing to the weariness. Still, the support was generally polite and willing, but the wait and repeat factor stood out as the biggest drawback for my experience.