Support was mostly clear, but felt a bit hesitant
I found that the telephonic support generally explained things clearly, which helped me understand the software features better. However, there were moments when the explanations felt a little unsure, like the representative wasn’t fully confident about some details I asked regarding the invoicing process. This made me think that maybe their training on support scripts or product details could be a bit sharper. Despite this, the support staff kept trying to guide me patiently without rushing, which was appreciated. Sometimes, I had to ask a couple of times before I felt I got a solid answer. The clear communication mostly made the overall experience positive, but I wouldn’t say it was perfect because the hesitation lowered my confidence slightly. Still, I’m thankful for the help and think if some enhancements in clarity happen, support would be even better.