Support was mostly clear, but dialer issues kare thoda confuse
Mujhe generally lagta hai ki WFHI ka support section achha hai, par jab dialer mein thoda issue hua toh thoda confusion hua. Sabse pehle, main kahunga ki unka telephonic support response time thik-thaak tha aur representatives knowledgeable lagte hain. Jo documentation aur FAQs diye gaye hain, wo asani se mil gaye hain, par jab maine dialer ke advanced settings samajhne ki koshish ki toh wo section thoda complicated laga. Support staff ne guide kiya lekin explanations kabhi kabhi zyada technical ho jaate hain, jo mere jaise user ke liye thoda challenging hai. Baaki ke features jaise database aur automatic updates easily samajh mein aaye. Invoicing aur payment ke processes bhi clear show kar diye gaye hain, jahan mujhe zyada mushkil nahi hui. Isliye overall support ache hain, par dialer ki explanation mein thoda improvement chahiye. Jo cheez notice karne layak thi, wo hai support team ka patience aur unka level of detail jo wo provide karte hain; bas thoda user-friendly banane ki zarurat hai.