My experience with the support system has been rather disappointing. While the training materials se
My experience with the support system has been rather disappointing. While the training materials seemed comprehensive at first, in practice I found that when problems arose, there was little direct assistance available. I spent a significant amount of time troubleshooting issues by myself rather than receiving timely help from support representatives. The telephonic support was difficult to reach at times, and often I felt I was left without clear guidance about resolving software glitches or workflow questions. On a positive note, the signing up and payment processes were straightforward, so at least that part was smooth. However, the lack of proactive or easily accessible support made it harder to make full use of the software features and tools like the dialer and database. It felt like user guidance was minimal beyond initial onboarding, leaving me to figure out ongoing maintenance and updates alone. Overall, the support experience did not meet my expectations and became a source of frustration, even though some basic elements worked adequately.