3 out of 53 of 5Verified purchaseSupport and communication
Support was lacking in some areas
During my experience with WFHI, the support was inconsistent. Initially, I had to wait quite a bit to get a response regarding a setup issue. It made me a little unsure about the reliability of the service. However, eventually, when I did connect with someone, they were helpful in clarifying some concerns I had. By the end of the process, my confidence had improved, but the early wait times did make me second-guess things. Overall, I appreciated the helpfulness when I finally got in touch, but better and more timely support would have made things smoother initially. It’s a mixed bag, honestly.