Support was lacking but some tools were okay
I mostly had to figure out the software on my own, which was pretty frustrating. The support was slow to answer, and when they did, it wasn’t always very helpful in solving my issues. Despite this, the database feature worked alright, making it simpler to organize client contacts. The calling tools were also fine – they didn’t cause any major problems and helped me do my tasks better. Still, I wish the communication from the team was clearer and more prompt, especially because some parts of the training were vague. The invoicing process went smoothly, so I cannot complain about that. The updates came automatically, but I noticed they sometimes slowed down my system temporarily. Overall, while some software aspects were decent, I ended up spending a lot of time figuring things out without much support. I hope they improve their communication and help services. For now, I managed but could have done better with more guidance.