Support was kinda a letdown, but the phone help was better than before
Hey, just wanted to share how my experience with WFHI's support has been compared to some other services I used earlier. Honestly, the communication felt slower and less clear than what I expected, and sometimes I had to reach out multiple times to get answers. It definitely wasn’t as smooth as previous platforms I tried where responses came quicker. That said, I did notice that their telephonic support was noticeably better — they were more patient and tried to explain things clearly over the call. That bit definitely stood out as a positive since sometimes chat or email answers can be too brief or robotic. But overall, I found myself missing the faster, more transparent communication style I was used to. At least the dialer worked fine and the database access was okay, so it wasn’t a total loss. I was hoping for a bit more timely and helpful chat or email support to match that phone experience though. Anyway, just my two cents on the support side of things.