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WFHI review

support was just okay, thoda better expect kiya tha

2 out of 52 of 5Unverified experienceSupport and communication

support was just okay, thoda better expect kiya tha

I expected thoda better support jab bhi problem ayi because software aur dialer mein thodi glitches ho gayi thi starting mein. Jab main call karta tha ya message karta tha unhe, toh responses thode slow aate the aur kai baar solutions samajh mein nahi aaye directly. Mujhe laga tha ki telephonic support zyada helpful hoga par ye thoda average tha. Training ko bhi thoda better explain kar sakte the, especially database use karne mein. Automatic updates theek the, par jab issues aye, toh response time se mai thoda disappointed hua. Overall, software kaafi usable tha, par support mein thoda zyada speed aur clarity chahiye tha jo main expect kar raha tha jab invest kiya tha. Mujhe ye lagta hai ki wo log improvement karenge, par abhi ke liye ye thoda frustrating tha.

Jayant BadamiGoa, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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