2 out of 52 of 5Unverified experienceSupport and communication
Support Was Just Not Up to Par
The whole setup felt tedious at times, especially when I reached out for support. Initially, I thought the training would guide me easily through the software, but soon realized that support was inconsistent. Some parts of the onboarding process were fairly straightforward, like accessing basic features and getting accustomed to the dashboard. However, when I needed help with specific issues, I felt like it was back and forth without much of a resolution. I wish I could say the telephonic support was helpful, but honestly, it left a lot to be desired.