Support was inconsistent and I'd hesitate to rely on it again
When I first contacted support, it was frustrating because I had to figure out a lot on my own before getting any useful assistance. I started by trying to set up the calling tools but the resources provided were vague, so I spent a significant amount of time guessing how to proceed. After multiple attempts to clarify via email and phone, the initial responses were delayed or not detailed enough. Eventually, I did get some helpful pointers, but only after considerable back-and-forth and waiting. The process felt disorganized, which led me to doubt whether I could trust support to be there when I truly need quick fixes. Even after that experience, some issues with the dialer remained unresolved or required repeated inquiries. Given this sequence, I would say I’m reluctant to approach support the same way next time because the experience was more taxing than helpful. It’s clear there’s potential for improvement in communication and responsiveness for day-to-day problems users might face.