3 out of 53 of 5Unverified experienceSupport and communication
Support was hit or miss but the dialer support stood out
I wasn’t entirely confident by the time I wrapped up with support, which seemed to vary depending on who I spoke with. Some calls gave me good clarity, especially when it came to troubleshooting dialer issues. The telephonic support for dialing tools was surprisingly helpful, making that one aspect smooth and less stressful. But other queries about database and updates didn’t get the same attention, leaving me still unsure on some points. I kept coming back to that dialer support though because it really made a difference. Even after multiple calls, I felt the overall support could be more streamlined but at least that part stood out as a positive.