Support was hit and miss, but quick fixes stood out
So yeah, I had some issues with the dialer not connecting calls properly, which was frustrating at first because I wasn’t sure if it was a software glitch or my internet acting up. I reached out to support, and while the initial wait was a bit longer than expected, once someone was on the line, they were pretty helpful. They guided me through some basic troubleshooting and even remotely checked my setup, which resolved the problem temporarily. However, the issue came back after a day or two, which was disappointing. Despite that, I appreciated their follow-up calls and willingness to keep addressing it. It felt like they really cared, even if the solution wasn't permanent. So overall, support definitely helped me get past some blockers, but the recurring problems meant I couldn’t fully rely on the software just yet. The quick fixes at least helped me continue working without too much downtime.