3 out of 53 of 5Verified customerBilling and payments
Support was helpful when it came to billing questions
I generally found WFHI's billing and payment process to be functional, with clear invoicing and online payment options that worked as expected. However, when I had a specific question about a charge on my invoice, the responsiveness of support was quite notable—they provided clear explanations and assisted promptly. That part of the experience stood out positively. On the other hand, setting up automatic payments was a bit confusing and didn’t work perfectly immediately, requiring a bit of patience and back-and-forth. Overall, the billing experience had its ups and downs but was handled in a way that left me feeling comfortable continuing to use their services.