Support was helpful sometimes, par kuch issues bhi the
Day to day support with WFHI was kind of mixed. Kabhi kabhi, jab main queries karta tha, they replied quickly and gave detailed help, especially with using the dialer and database features. But other times lag lag ke response hota tha, and mujhe feel hua ki communication thoda inconsistent hai. Training ke initial phase mein sab samajh aaya tha, par phir jab main apne everyday workflows mein adjustment karta, tab mujhe lagta hai support ki scheduling thik tara se coordinate nahi hui. Kabhi phone pe baat hui toh helpful thi, par email reply ka wait thoda zyada ho jata. Jo good tha woh ye tha ki queries ka technical part samjhaane mein unhone mehnat ki, aur tools ko samajhne mein kaafi madad mili. Overall, day to day interaction thoda up and down sa tha, so I have a balanced view — support definitely helped but could have been more consistent throughout the working days.