Support was helpful par thodi baar wait or repeat karna pada
Mujhe support line ko kaafi baar contact karna pada during onboarding mein because kuch cheezein samajh nahi aayi thi dashboard aur database features ki. Jab phone uthaya to initially response acha tha, par kabhi kabhi mujhe lagta tha ki mujhe apni baat baar-baar repeat karni padh rahi thi. Wait time kabhi khatam nahi hota jaisa lagta tha, especially jab koi complicated sawal poocha. Training videos thode helpful the, but jab confusion badh gaya to main phone kar hi raha tha. Calling dialer bhi time pe respond nahi karta tha har baar, jis wajah se frustration badh jata tha. Payment aur invoice process thoda clear tha, yahaan koi dikkat nahi thi. Overall, support mein kuch acha raha magar frustration zaroor hua due to delays and repetition in communication. Fir bhi acceptance hai ki tough parts ko solve karne ki koshish ki gayi thi.