3 out of 53 of 5Verified customerSupport and communication
Support was helpful par thoda inconsistent tha
Main soch raha tha ki support se ekdum smooth help milegi, aur kuch had tak mili bhi. Jab technical issues aaye, toh unhone quick response diya, jo kaam aaya. Lekin kai baar jab main follow-up kar raha tha apne database aur dialer features ke baare mein, toh answers thode vague lage. Support ne kuch cheezen toh solve kar di, lekin mujhe lagta hai ki overall clarity thodi kam thi. Training sessions aur onboarding thik-thak chal raha tha, par support system utna efficient nahi dikkha jitna expect kiya tha. Main samajh sakta hoon ki har call pe perfect solution na mile, lekin jab aise mixed experience ho toh thoda adjustment karna padta hai. Mere liye important tha ki kaam time pe ho jaaye, aur woh hua tha, to isliye 3 stars de raha hoon.