4 out of 54 of 5Verified purchaseSupport and communication
Support was helpful overall, just a bit hard to find some info
I found it relatively easy to get answers through the telephonic support and priority assistance options, which came through clearly when I called. The agents were friendly and patient, helping me resolve the issues I faced. However, locating detailed documentation on some database and dialer features was not as straightforward as I would have liked. I wish the self-help resources had been more comprehensive or better indexed to reduce the need for direct contact. Still, I would tell a friend that the support service is responsive though it could improve in guiding users to resources without calls.