Support was helpful once, but ongoing help thoda lacking tha
Maine dekha ki setup process mein telephonic support achha tha, matlab jab mujhe initial setup mein issue aaya toh unhone patience se sab explain kiya. Training sessions bhi kaafi helpful rahe jisme basic software aur dialer ke use karne ke tareeke samjhaaye gaye. Par mere experience mein ye samajhna thoda mushkil tha ki kya yeh support ongoing milega ya sirf ek bar ke liye tha. Jab main database aur automatic updates ke baare mein baad mein help chahti thi, toh response thoda late mila, jo thodi disappointment thi. Mujhe laga tha ki setup ke baad bhi agar koi problem aaye toh turant help milegi. Billing aur payment process smooth raha, usmein koi dikkat nahi thi. Dialer bhi theek tha normal use ke liye, par kuch calls mein thoda lag dekhne ko mila. Overall toh mujhe lagta hai ki software ki basic functionality achhi hai aur initial communication thi supportive, par ongoing help mein thoda improvement chahiye jo mera kaam asaan karega.