Support was helpful for the initial setup but then communication lagged
You did well in helping me get started; the initial telephonic support was reasonably clear and timely, which I appreciate. The process for signing up and receiving the invoice was smooth, and I felt guided through the onboarding flow. However, after that initial setup phase, support seemed to slow down considerably. When I needed answers about ongoing updates or the calling tools, the wait time for follow-up was longer than expected. It felt as if once the one-off tasks were completed, continued assistance was not given equal priority. This inconsistent communication made it harder for me to fully utilize features like the dialer and database after a while. I wish you had maintained better ongoing support but acknowledge that your initial guidance was solid and useful during the early stages.