Support was helpful but thoda thoda out of order laga
Kya bolun yaar support ke baare mein? Overall toh main bahut khush thi ki jab bhi call kiya, log help karne ko ready milte the. Par thoda funny laga ki kabhi kabhi jo steps woh bolte the woh sequence mein the hi nahi, yani main kuch kar rahi thi aur unhone jo bola use karna ka matlab pehle karna tha, baad mein nahi. Toh mera confusion badhta gaya. Par mujhe lagta hai ki support wala banda genuinely troubleshoot kar raha tha. Main chat mein poocha toh thoda jyada patient ki zarurat thi, woh jaisa feel kar raha tha, main bhi vaisa hi. Aur kabhi kabhi mujhe lagta ki automatic updates samajhne ke liye thoda explanation de dete, toh better hota. Mere liye jo sabse achha tha woh ye ki database feature ko lekar unhone kaafi acha step-by-step guide diya, jisse main apne contacts ko manage kar paayi. Training bhi badhiya thi, bas mujhe thoda wait karna pada jab tak resources ready ho rahe the. Sign-up process quick tha, aur invoice bhi timely mila jo important tha. Overall toh experience positive tha, par thoda confuse bhi karta raha sequence ke wajah se jab main support se baat karti thi. Lekin main try karti rahungi aur mujhe confidence hai ki thoda aur clear hoga next time. Toh short mein, support achha toh tha, bas thoda step order mein problem thi jo main solve kar paayi. Bas yeh hi thoda ajeeb lagta raha.