Support was helpful but thoda slow response hua
Bhai, support team ko maine contact kiya jab dialer mein kuch issue aaya tha. Shuruaat mein response thoda late mila, matlab thoda wait karna pada, par jab unhone reply kiya toh uss conversation mein kaafi helpful the. Jo problem thi woh accurately samjhaate hue solution diye, aur follow-up bhi kiya ki sab theek chal raha hai ya nahi. Lekin haan, support se baat karte karte kabhi kabhi lagta tha ki thoda aur quick hota toh achha rehta. Communication casual tha, matlab as if dosti mein baat kar rahe ho, ekdum relaxed style. Jo positive tha woh ye ki wo log patiently mera doubt samjhaane ki koshish kar rahe the aur technical baatein easily samjhaate the. Par overall main kahungi ki responsiveness mein thoda upgrade karna chahiye, kyunki jab kisi ko jaldi solution chahiye hota hai toh woh thoda frustrating ho sakta hai. Still, they were approachable and committed, bas timing thoda improve hota toh better hota.