3 out of 53 of 5Verified customerSupport and communication
Support was helpful, but the invoicing process confused me
The support I received over the phone was genuinely helpful and answered my questions clearly, which matched most of what I had expected after purchasing their package. The training was thorough, and the automatic updates kept my tools current without trouble. However, the invoicing part took a bit more time to figure out than I initially thought; the delayed invoices made it confusing to reconcile payments. Despite this, the dialer function and database integration worked well day to day. So, although my experience was mixed, the positives felt like they balanced out the drawbacks in the invoicing stage overall.