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WFHI review

Support was helpful but setup guidance thoda confusing tha

3 out of 53 of 5Verified customerSupport and communication

Support was helpful but setup guidance thoda confusing tha

Main initially soch rahi thi ki support se jo help milegi wo mostly one-off hogi setup ke time, par mujhe laga ye regular ongoing assistance bhi kaafi dikh raha hai during actual use. Jab maine dialer setup pe question poocha, toh setup ke important part par clear guidance mili aur wo ek tarah se one-time thi. Lekin database integration aur automatic updates se related jo doubts aaye, unke liye mujhe bar bar support se contact karna padha, which thoda disappointing tha. Expected tha ki after initial setup, sab smooth chalega bina frequently calling support ko, par reality mein mujhe lagta hai ki ongoing help zarurat thi. Overall, support kaafi helpful thi, but wo balance thoda alag tha jo maine expect kiya tha vs mila, especially jab continuous updates aate rahe they. Isliye review mixed hai par main software ko fir bhi use karti rahungi.

Himani VargheseAndhra Pradesh, IndiaExperience: Published:
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