2 out of 52 of 5Unverified experienceSupport and communication
Support was helpful but process thoda scattered tha
Support team se baat karna thoda tricky raha, kyunki unhone jo steps bataye woh kabhi kabhi logically align nahi karte lage. For example, pehle mujhe sign-up ke issues samajhne ko kaha gaya, phir train karne ke liye push kiya gaya jab main abhi tak access issue solve nahi kar paayi thi. Ye kabhi kabhi frustrating hota tha, especially jab ek problem ka solution dusre steps ke beech interrupt kar deta tha. Dialer aur database ke queries mein jawab milne par acchi baat yeh thi ki woh fairly quick the, aur patience ke saath samjhaate rahe. Lekin agar ye steps thoda better organized hote, toh experience smooth hota. Main ye samajh paayi ki overall support helpful tha, par thoda aur coordination chahiye tha taaki process zyada seamless lage.