Support was helpful but problem solving thoda slow tha
Maine WFHI ki telephonic support ko istamal kiya jab mera dialer feature unexpectedly kaam karna band kar diya. Pehle, mujhe lag raha tha ki issue database integration se related hai, toh maine unke support ko call kiya. Support staff thoda polite tha aur unhone mere problem ko samajhne ki koshish ki. Lepin woh jo resolution ka time lia, wo thoda lamba laga. Unhone bhi mujhe kuch basic steps bataye jise maine pehle try kiya tha, toh thoda frustrating tha. Par phir bhi, wo mujhe regular updates dete rahe aur final solution tak patiently pura support dete rahe. Sign-up aur payment related queries bhi quickly handle kiye gaye the, jahan speed better thi. Toh overall dekha jaye toh support kaafi helpful tha but thoda slow response aur resolution process ki wajah se mixed feeling bani.