support was helpful but order was slightly off
So I gotta say the telephonic support folks were really good at explaining stuff, always patient and polite which made the whole process less stressful. They helped me navigate through the various steps but sometimes it felt like the order in which they guided me was a bit weird. Like, a few important steps came after the ones I thought I should do first, so I had to backtrack a little which was kinda annoying. Still, they made sure I understood everything eventually and followed up when I asked for extra clarification. On the communication front, everything was clear and friendly, no jumping between confusing jargon or unnecessary delays. Overall, the support team did a good job but maybe a smoother sequencing of instructions could make the experience even better. Minor hiccup but it never really blocked getting comfortable with using the software daily.