support was helpful but not the clearest, overall mixed feelings
I found the support to be a bit hit and miss. On one hand, the team was responsive and made sure to address my concerns fairly quickly, which I appreciated given how important it was to keep things running. On the other hand, sometimes the explanations weren't as clear or straightforward as I would have wanted, which meant I had to follow up a few times to really understand the solutions offered. The sign-up and invoicing process was pretty smooth, which was a relief, so at least that part didn't add any stress. The calling tools and dialer worked decently but I occasionally noticed little glitches that the support acknowledged but couldn't immediately fix. Overall, I'd say my experience was balanced; there were definitely positives and some frustrating moments, but nothing that made me want to give up. If I were to tell a friend, I'd say WFHI’s support is helpful but might require a bit of patience to get things fully clear.