4 out of 54 of 5Verified customerSupport and communication
Support was helpful but not sure if I’d need them again soon
I reached out to support recently when I was stuck on a small issue using the database feature, and honestly, the help I got was pretty good. They were clear in guiding me through the steps to fix it, and I especially appreciated that the conversation was easy-going rather than rushed. What I’m a bit unsure about is how often I’ll need to call them again because the training covered most scenarios well enough. It got me thinking about whether I’ll face some tricky problems down the road or not. I guess the one thing that stood out was how patiently they dealt with my questions, which is why I think if I do need help again, I won’t hesitate to reach out. But yeah, for now, I’m just hoping it all stays smooth without frequent support calls.