Support was helpful but not quite jitna expect kar raha tha
Maine socha tha ki support system itna responsive hoga jitna unhone bataya tha, par jo experience raha woh thoda mix tha. Jab bhi maine call kiya ya unke telephonic support ko touch kiya toh wo log generally polite the aur helpful bhi, especially training ke dauran jab mujhe thoda sa confusion tha about the calling tools. Lekin kabhi kabhi response time thoda slow lagta tha, jisse mera kaam thoda delay hota tha. Database feature use karte waqt bhi maine kuch baar support required kiya tha, aur unhone jo help diya woh thik tha, magar mein expect kar raha tha thoda zyada practical solutions. Jo cheez standout thi woh yeh ki onboarding process kafi smooth tha aur updates bhi automatic aaye, jisse mujhe baar baar manual intervention nahi karni padi. Payment aur invoicing process bhi balance mein tha, easily samajh aata tha aur invoice timely mile. Overall, mujhe lagta hai ki support acchi thi par thoda aur quicker honi chahiye thi, warna ek acha experience bana rehta.